Questions we hear a lot.

It depends on headcount, industry, and what you already have in place. Try our free cost calculator for an instant estimate, then talk to us for a precise quote.

Managed means we run everything. Co-managed means you already have an in-house IT person or team, and we work alongside them, filling gaps like after-hours coverage, cybersecurity, or specialized projects.

Yes, that's a co-managed engagement. Most in-house IT staff are stretched thin on strategy, security, and vacation coverage. We plug into those gaps instead of replacing them.

Those are our home metros where we do on-site support, but we support clients nationwide remotely. See our Atlanta and Phoenix location pages for the specific cities we serve on-site.

Critical issues get a response in minutes, not a ticket queue sitting overnight. Direct support from a team that actually answers the phone is one of the reasons clients switch to us.

Yes. You get a real automated scan and a plain-English report either way. If something urgent turns up, we'll flag it, but there's no obligation to become a client.

Yes. Healthcare, legal, financial services, insurance, and schools all carry their own compliance pressure (HIPAA, GLBA, ABA Rule 1.6, FERPA, and more), and we build security controls around those specific obligations. See our Industries page for details by industry.

That’s exactly what our AI Governance & Security service covers: usage policies, tool vetting, and data-loss-prevention controls so your team can use AI without leaking client data or violating compliance obligations.

We've done enough transitions to keep it boring: we document your environment, migrate credentials and access, and handle the handoff communication so there's no gap in coverage.